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D'ELLA Auto Group's automotive expertise is a product of our sustained interest in industry trends and characteristics. We are privileged to share the latest news, promotions and events with you and hope the information will enhance your shopping experience. As you know, there are many new cars from which to choose, and we believe an informed customer is the best customer.

D'ELLA auto group moves forward with expansion of Honda dealership...

By BLAKE JONES

QUEENSBURY -- The second time's the charm for D'ELLA Auto Group.

The company, headed by Michael Della Bella Sr., postponed plans to expand its Queensbury Honda facility two years ago, just as turmoil beset the auto industry and the national economy.

Now that the worst seems to be over, Della Bella says it's time to get back to investing in the business.

Construction is underway on a 9,000-square-foot, two-story addition behind the current building - larger than the 6,500 square feet of new space originally planned in 2008.

The expansion will provide more space for the service department, as well as administrative offices that will serve as the company's headquarters.

In addition, the service drop-off area to the right of the dealership will be pulled forward to make room for six vehicles instead of the four it's limited to now.

The facade is also changing, and the interior will be updated throughout with new flooring, furniture and a new layout with an information center and a children's play area.

The expansion may create four to six new jobs, ranging from customer service to mechanic positions.

Della Bella said the project cost is "substantial," but he refused to give a figure.

Construction is expected to wrap up by the holidays.

Della Bella said the auto group's diversity of franchises - it has two Honda locations, two GM locations, a Toyota and Suzuki location, and  a motorsports dealership - helped the company weather tough times for the industry.

Sales have not returned to their pre-recession levels, but they are improving, Della Bella said.

"We're better than where we were a year ago; we're better than where we were two years ago," he said.

That's not to say the auto group was unaffected by the downturn.

It watched General Motors enter and exit bankruptcy, dropping hundreds of franchises and a few of its brands along the way.

The end of Pontiac was particularly emotional, as it was the D'ELLA group's first dealership in the 1980s.

"It was traumatic, if I can use that word, that the brand we had for so long got phased out," he said.

The business rode the highs of the Cash for Clunkers wave and has dealt with Toyota recalls.

After an onslaught of terrible news for the industry, there have been some bright spots in recent months.

Across the U.S., 2010 sales of new cars and trucks through June were about 15 percent higher than at the same point last year, according to the National Auto Dealers Association. And recent reports indicate that it's getting easier for consumers with all types of credit to get car loans.

But auto industry information group Edmunds.com warned recently the pace of sales may not mean recovery just yet.

"July and August sales may suggest a rebound, but the underlying trends haven't changed," said Edmunds.com CEO Jeremy Anwyl. He added that the market today mostly consists of deal-seekers, and he expects the post-summer months of September, October and November to be soft for sales.

Della Bella said he doesn't have his head in the sand with regard to the national auto industry, but he focuses on what the local community wants and needs. Used car sales have increased, and fuel efficiency is a talking point for more customers these days.

He said the building upgrades at D'ELLA Honda are as much for the customer as they are for the morale of his staff and the need to keep growing the business for his family - his three sons and daughter are involved.

Other projects completed in recent years include an overhaul of a GM store and a relocation of the D'ELLA body shop to Bay Road.

"When you stop growing, someone is going to run past you at 100 mph," he said.

http://poststar.com/business/local/article_5abc3782-9518-11df-8379-001cc4c002e0.html
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Christopher Chevrolet Pontiac Buick

Our team at Christopher Chevrolet Pontiac Buick of the D'ELLA Auto Group welcomes you to our new website!

The D'ELLA Auto Group has been serving the auto needs of Upstate New York since 1983. Over the years, Michael Della Bella, President of the D'ELLA Autogroup has expanded the business to several locations to better serve his customers. The D'ELLA Auto Group is family owned and run and prides itself on the highest customer service.

Christopher Chevrolet Pontiac Buick has a strong and dedicated sales staff with many years of experience satisfying our customers' needs in the Ticonderoga area. Christopher Chevrolet Pontiac Buick also has a well-trained and committed service staff.
Christopher Chevrolet Pontiac Buick is located in Ticonderoga, NY and neighbors Glens Falls, Plattsburgh, and Middlebury.

The sales staff at Christopher Chevrolet Pontiac Buick will help you find the right vehicle to fulfill your needs and wants. Feel free to browse our inventory online, request more information about our new / used vehicles, set up a test drive or inquire about our auto financing options! Our website is available to you 24 hours a day/ 7 days a week.

Whether you are looking for a Chevrolet, Pontiac, Buick, or a pre-owned vehicle, Christopher Chevrolet Pontiac Buick is here to help. If a vehicle that matches your needs and wants is not available at the present time, please click on CarFinder and simply fill out the form. One of our trained sales associates will contact you when a vehicles arrives that match your search!

Our friendly sales associates are also available to discuss your vehicle options in person. Click on Directions for interactive driving directions. We are located at Route 9N Ticonderoga, NY 12883. Or call us at 518-585-2842. We look forward to serving you!
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D'ELLA Honda Honors for High Custom Satisfaction

D'ELLA HONDA OF THE D'ELLA AUTO GROUP IS PROUD TO ANNOUNCE ITS HONORS FOR HIGH CUSTOMER SATISFACTION RATES.

October, 2009, Queensbury, NY- D'ELLA Honda in Queensbury, NY is constantly looking for ways to keep customer satisfaction at high levels. With the release of current Customer Satisfaction Statistics, D'ELLA Honda is top notch at keeping its customers satisfied.

For the 2009, to date, D'ELLA Honda places in the top 20% for Nationwide Sales Customer Satisfaction. D'ELLA Honda also place in the top 20% for Nationwide Service Customer Satisfaction. Such high customer satisfaction rates are a direct result of a dedicated staff that prides themselves on keeping their customers happy.

    D'ELLA Honda is a member of the D'ELLA Autogroup. The D'ELLA Auto Group is a line of automotive dealerships that are located in upstate New York. The D'ELLA Auto Group first began in 1983. D'ELLA Auto Group is family owned and run and stakes its business on the highest customer service.
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Toys For Kids

WPTZ fundraiser
PLATTSBURGH - NewsChannel 5 has partnered once again with the Marine Corps League and the Salvation Army for its tenth annual Toys for Kids campaign. This year's campaign is sponsored by Citizen's Bank and Della Auto Group.

Now through Christmas Eve, viewers are invited to drop off a new, unwrapped toy at the station's locations in Colchester, Vt., and Plattsburgh between 8:30 a.m. and 5 p.m. Monday through Friday.

Alternatively, toys may be placed in one of the many red toy-collection barrels located at businesses and organizations all across the region.

NewsChannel 5 Chief Meteorologist Tom Messner is again spokesperson for the campaign.

"This has been a really tough year for a lot of our friends and neighbors, and we're asking people to give extra generously to make sure every child has something to smile about on Christmas morning," Messner said. "It means so much to the kids and their parents."

A list of barrel locations for those who would like to donate toys can be found on the station's Web site, wptz.com. Application information for people who need toy or gift assistance is also available on the site.
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News and Events

D'ELLA auto group moves forward with expansion of Honda dealership...
By BLAKE JONESQUEENSBURY -- The second time's the charm for D'ELLA Auto Group. The company, headed by ...
Christopher Chevrolet Pontiac Buick
Our team at Christopher Chevrolet Pontiac Buick of the D'ELLA Auto Group welcomes you to our new website! ...
D'ELLA Honda Honors for High Custom Satisfaction
D'ELLA HONDA OF THE D'ELLA AUTO GROUP IS PROUD TO ANNOUNCE ITS HONORS FOR HIGH CUSTOMER SATISFACTION ...
Toys For Kids
WPTZ fundraiser PLATTSBURGH - NewsChannel 5 has partnered once again with the Marine Corps League and ...